How to Write a Good Customer Service Resume

An effective customer-service profile or CV (Curriculum Vitae) will require you to highlight your relevant experience and skills. A well-written resume along with a solid cover letter, in addition to a professional LinkedIn profile, can make a significant difference in getting an offer. At Whyalla Resume, we specialize in offering resume and CV writing services along with cover letter writing services and LinkedIn profile optimization to make one standout from the others. In this post, we’ll explain how to present the customer service aspect on a resume or CV, demonstrate capabilities in customer service on your CV or resume and offer tips on what to write about the skills of customer service.

How do you describe the customer service in your resume or CV:

When describing your customer-service experience, focus on specific work duties and responsibilities. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant metrics, like customer satisfaction rates, to demonstrate the impact you have made.

How to show customer service skills on a resume:

Alongside the description of your experience, it’s important to highlight specific skills that are applicable to customer service, such as communicating and problem-solving skills. Include any relevant training or certifications that you have, for instance, a client service class or a certificate from a specific customer support software.

What do I write about about customer skill in customer service?

When you write about your customer service abilities, concentrate on the most essential and relevant skills needed for the position you’re applying to. For example, if the job requires a lot phone contact, make sure you highlight your experience and skills in telephone customer service.

What do I do to write my experiences with my customers:

When you write about your customer service experience, make sure you use specific examples and quantify your achievements. As an example, instead of telling the reader that you "Helped customers with questions," say "Assisted an average daily 50 customers with their questions, which resulted in a 90% percentage of satisfaction."

Following these steps by following these guidelines, you can build your customer service resume CV, cover letter and LinkedIn profile that shows the relevant skills and experience you have that make you an ideal candidate for customer service positions. Remember it is important to edit and proofread your resume or your CV or cover letter before making it available for submission. Also, consider seeking professional help from Whyalla Resume if you need assistance.